Terms of service

Welcome to ECLATE Fragrances.
By Accessing or Purchasing From this Website, you Agree to be Bound by the Following Terms of Service. Please Read them Carefully Before Placing Any Order.

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🏢 Business Model
• We Operate Strictly as a B2B (Business-to-Business) Wholesale Supplier
• Retail / Individual Consumer Sales are Not Supported

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📦 Products & MOQ
• Minimum Order Quantity (MOQ) Varies by product
• Example : Some Items May Have MOQ of 6 Pcs, Others 12 Pcs or More
• MOQ will be Clearly Mentioned on Product Listings or Communicated Before Order Confirmation

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💰 Pricing & Payments
• All Prices are Subject to Change at our Sole Discretion Without Prior Notice
• 100% Advance Payment is Mandatory, Including Courier Charges
• Cash on Delivery (COD) is Allowed Only for Trusted Customers
• COD Orders Require a Token/Advance Amount to Cover Courier Charges 
• Orders Without Full Payment/Token Will not be Processed

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❌ Order Cancellation
• No Cancellation is Allowed Once Payment is Completed
• Once an Order is Placed & Paid for, it will be Processed & Dispatched Accordingly

Seller’s Right to Cancel

We Reserve the Right to Cancel an Order in the Following Cases:
• Stock Unavailability
• Pricing Errors
• Sudden Price Revision
• Any Operational or Technical Issue

In such Cases, Customer will be Informed Accordingly.

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🖼️ Product Images & Variations
• Product Images are for Reference Purposes Only
• Actual Product may Have Minor Variations in :
• Color
• Design
• Shape
• Finish

Such Variations are Normal in Packaging Products & Do Not Qualify as Defects.

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🚚 Shipping & Delivery
• Delivery Timelines Provided are Approximate Only
• We do Not Guarantee Delivery Dates
• We are Not Responsible for Courier Delays, Transit Issues, or Logistics Disruptions

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💥 Damage, Loss & Liability
• All Products Are Securely Packed Before Dispatch
• Once Shipped, Responsibility Shifts to the Courier Partner
• We Are Not Liable For:
• Transit Delays
• Business Losses
• Resale Losses
• Indirect or Consequential Damages

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🌪️ Force Majeure

We Shall not be Held Responsible for Delays or Failures Caused by Events Beyond our Control, Including But not Limited To :
• Natural Disasters
• Lockdowns
• Strikes
• Courier strikes
• Government restrictions

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👤 Customer Accounts
• If a Customer Creates an Account on our Website, they are Fully Responsible for :
• Account Security
• Password Confidentiality
• Any Misuse of the Account

We are Not Liable for Account Misuse.

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© Intellectual Property
• All Content on this Website, Including :
• Images
• Logos
• Text
• Designs
is the Exclusive Property of ECLATE Fragrances

❌ Any Copying, Reproduction, Resale, or Misuse Without Written Permission is Strictly Prohibited.

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⚖️ Governing Law & Jurisdiction
• These Terms Shall be Governed by the Laws of India
• Any Disputes Shall be Subject to the Jurisdiction of Delhi, India

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📍 Business Address

3101 Lambi Gali, In Front of Jyoti Market,
Chawri Bazaar, Delhi – 110006

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📩 Contact Information

📧 Email: eclatefragrances.official@gmail.com
📱 WhatsApp: +91 9953447540
🕒 Support Hours: 11:00 AM – 9:00 PM (IST)

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🔄 Policy Updates

We Reserve the Right to Update or Modify these Terms of Service at any Time Without Prior Notice.
Continued Use of the Website Constitutes Acceptance of Updated Terms.

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✅ Final Agreement

By Placing an Order on this Website, You Confirm That:
• You are Purchasing for Business Purposes
• You have Read, Understood, & Agreed to all Terms of Service